Hotcrm About
Hotcrm provides exceptional customer service.
Fully Time 24/7
In the event that you require assistance, rest assured that we are fully committed to providing you with comprehensive support throughout the entire process. Hotcrm Voice offers a variety of communication channels to choose from, including Phone Support, Live Chat, Email, and an extensive online Knowledge Base, all readily available to help you with any questions or concerns you may have.
Full Network Visibility
Hotcrm Voice provides complete network visibility for your invoicing and voice call requirements in the cloud. As a software as a service (SaaS), it is designed to cater to the needs of the contemporary workforce. It offers a flexible and fully customizable solution that can seamlessly integrate with cell phones, IP phones, and app-based communication systems. With a comprehensive suite of invoicing and voice communication tools, Hotcrm Voice provides a one-stop solution for all your communication needs.
Location Lock
With this robust system, you can prevent unauthorized access by restricting employee and unwanted user access from any location except your office and other approved networks. It includes a range of features, such as Caller ID, Agent Scripts, Dispositions, Data Fields, Call Recording, Agent and Dialer reports, and Inbound/Outbound Blend capabilities, that are specifically designed to optimize your communication process and provide valuable insights into your call center operations.
Reports
Our efficient and user-friendly Calendar feature enables you and your team to schedule and reschedule appointments effortlessly, without the worry of double-booking or missing important meetings. Furthermore, our system enables you to track and analyze every detail of your business, such as calls, emails, voicemails, and subscriptions, with our detailed Reports feature. With our all-in-one system, you can stay on top of all your business operations and never miss a beat.
