- SMS
- Marketing
- Advertisement
SMS for feedback and surveys
Connect with customers, staff and patients through their mobile device to collect feedback fast
Connect with customers, staff and patients through their mobile device to collect feedback fast
Stay on top of issues with a message-based customer feedback system
Text messages are 5 times more likely to be read and actioned than email
Integrate with your CRM to create and send personalized satisfaction surveys
Understand your customers on their terms by receiving and managing feedback through SMS surveys.It’s the most effective way to collect timely feedback from customers and rapidly resolve issues.
Improve your customer satisfaction at point-of-sale, post-transaction and post-delivery with surveys via text message. Create loyal customers that return again and again.
Integrate text message surveys to understand how your customer’s experience was with your service and food. Improve your service quality and prompt customers to go online and leave a review.
Improve the end-to-end dealer experience and identify customer drop-off points by checking in with customers through the sales and service process by sending surveys to their mobile phone.
You can only manage it if you can measure it, which is why departments and agencies send SMS surveys as a reliable and effective method to measure their service quality
When they first opened, Ollie’s ranked 3.9 stars on Google. Today, it’s 4.3 stars based purely on reviews generated by sending texts requesting feedback. Ollie’s are very happy as they’ve quadrupled their feedback goal — and have also started to pull in more return patrons as a result.
In 2016, Lupo Digital stepped on the scene – and they’ve been dominating ever sinc...
Across the United States, millions of older youth and adults who dropped out of hi...
At Hamper Emporium, gourmet gifts are big business. The Australian company seeks o...
For 15 years, one battery business has been providing good old fashioned Aussie in...
