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Show off your brand’s personality with MMS messages

Boost engagement and increase your click-through rates. Start sending GIFs and vibrant images with Multimedia Message Service (MMS).

Hotcrm Send-MMS


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Product Description


Online Shoppers
Multimedia Messaging

Ways to use our Multimedia Messaging Service

Get all the benefits of SMS with the added advantage of images and GIFs.

Add more text, more colour, more capabilities

Instantly grab your customer’s attention and make your brand more memorable. Tailor your multimedia to include your logo, colour palette, and core message.

Create visual, engaging marketing campaigns

Entice click-throughs and improve the performance of your campaigns. Showcase your special offer or product launch with an eye-catching image or GIF.

Add charisma to customer communications

Instantly grab your customer’s attention and make your brand more memorable. Tailor your multimedia to include your logo, colour palette, and core message.

Promotional MMS campaigns

Send visual marketing messages with a preview of special offers,new product launches, flash sales and more.

Event management

Send out RSVPs, invitations and reminders that keep your guest list informed and excited to attend

Updates and announcements marketing

Make sure your time-sensitive messages get noticed by including eye-grabbing visuals alongside them.

Customer service

Send and receive MMS to provide more context and details when providing support to your customers.

Use Cases

Popular MMS use cases

You can enrich your mobile messaging experience with MMS in many different ways.

MMS Features

Popular MMS features

We make it easy for businesses to get sending in a simple, secure, and streamlined way by setting you up with the right solutions.

Inbound MMS
Long messages
Bulk MMS
Scheduled messages
Short trackable links
Analytics and reporting
Contact management
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Integrate SMS into your HubSpot CRM to send SMS messages to engage leads, send meeting reminders, and automate follow up processes to help increase conversions. Send personalized marketing campaigns — promotional SMS have an average of 23% conversion rate!


Zapier is an integrations tool that connects Hotcrm to over 2000 applications to send or receive automated SMS. The workflow for building Zaps is simple; you choose a trigger, like receiving an email in Gmail, then choose an action, such as sending an SMS notification.


Deliver real-time conversations and large campaigns via two-way messaging without leaving the NetSuite platform. Send to a single recipient or to a list. Use pre-built message templates, or use NetSuite workflows to trigger SMS messages.


Add SMS to Shopify to put your store at your customers’ fingertips and never miss the opportunity to cut through again! Recover abandoned carts with time-limited checkout discounts and win back more customers with personalized broadcasts.


Mercury SMS provides Salesforce users the ability to send individual or bulk SMS messages to Leads and Contacts. Construct your messages ad-hoc, or select a template with personalized fields. You can even set up automatic messages, such as a welcome text to new leads.

Adobe Compaign

Our Adobe Campaign integration is a marketing automation tool designed to deliver personalized campaigns through multiple channels. Combining email and SMS, marketing and sales teams can create richer customer journeys.

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Want to learn all there is about MMS and how it compares to SMS messaging? Read our complete guide.

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Why Hotcrm

With 20 years of messaging experience, our trusted messaging experts support customers across every industry. We know the challenges your business faces and how to solve them.

Best-in-class platform

Integrated into over 85 leading software systems Easy-to-use web SMS portal No software to install Tier 1 security features

Proven and trusted expertise

22 years of industry experience Over 65,000 customers globally Experts who understand your needs 420+ million messages sent monthly

Most connected partner

Direct connections to carriers Over 85 third-party integrations On-shore delivery Access to SMS, MMS, and mobile landing pages

24/7 customer support support

24/7 Live chat and email support Free phone support 5 days until late Local onshore support Global team available 24/7


Frequently Asked Questions

An MMS file size can be up to 600KB, including your message. For example, this could be an image (up to 410KB), a subject line (64 characters), and body text (5,000 characters).

We have different Sender ID options to suit your needs. We’ll set you up with a dedicated number, which allows you to send and receive text messages. You can also send from an alpha tag (up to 11 numbers and letters) to help customers recognise you. Learn how to choose a sender ID.

MMS allows you to send and receive static (JPG and PNG) and moving (GIF and APNG) images.

A standard SMS is limited to 160 characters, while MMS allows you to include an image, a bolded subject line, and up to 5,000 characters. Learn more in our blog post.

Pricing per MMS will vary and depend on your subscription bundle. To enable MMS in your account and to discuss costs, get in touch.

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Austin Health

Very easy to use. This web-based Hotcrm lication keeps messages well organised and easy to access. Copies are sent to my email so I don't miss anything when I'm not logged in

The easiest way to send engaging messages to your customers

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