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SMS for small businesses

Text messaging helps you get closer to your customers by reaching them where they spend their time, on their mobile phones.

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Start texting in minutes

Our simple user interface ensures you’re up and running in minutes, so you can start texting your customers today.

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Do more business

SMS means you’re always open for business automated responses work for you, even when your business is closed.

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Improve customer service

Two-way texting turns your message into a conversation to quickly solve customer concerns, get feedback, and boost engagement.

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Our small Business customers get results


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Marketing Campaigns

How SMS can help your business

Easily send text marketing campaigns, improve customer service with two-way messaging, and reduce time spent on admin tasks.

Provide unmatched customer support

Let customers know you are only a text message away. Use a dedicated phone number so you can manage multiple conversations in real-time within our online portal. Create exceptional experiences for both new and existing customers.

Send text message marketing campaigns

Integrate text message surveys to understand how your customer’s experience was with your service and food. Improve your service quality and prompt customers to go online and leave a review.

Keep your staff members up to date

You get 99% uptime and swift delivery, which makes SMS an effective solution for last-minute communications and updates. Use SMS for rostering and confirming shift availability, as well as sending out alerts and reminders.

Use our online portal or your existing software

Send and receive text messages within our intuitive online inbox. Use our pre-made templates, build custom mobile landing pages, and gain insights from our reporting dashboard. You can also integrate SMS into your existing CRM tools.

Set and forget time-consuming tasks

SMS automation allows you to save time without sacrificing personalisation. Set up auto-replies to better serve your customers. Tailor your messages by uploading contact lists with merge tags, like names, trackable links, dates, and more.

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Hotcrm App

Why Hotcrm APP

With 20 years of messaging experience, our trusted messaging experts support customers across every industry. We know the challenges your business faces and how to solve them.

Best-in-class platform

Integrated into over 85 leading software systems Easy-to-use web SMS portal No software to install Tier 1 security features

Proven and trusted expertise

22 years of industry experience Over 65,000 customers globally Experts who understand your needs 420+ million messages sent monthly

Most connected partner

Direct connections to carriers Over 85 third-party integrations On-shore delivery Access to SMS, MMS, and mobile landing pages

24/7 customer support support

24/7 Live chat and email support Free phone support 5 days until late Local onshore support Global team available 24/7


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The easiest way to send engaging messages to your customers

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