The ability to do multi touch campaigns which go to phone, email and text.
The good reviews drew my attention to this website. Of course at the beginning it is not easy to find your way through all the information, for some it may be easier for others not. But you get enough help from the support so long everything works out - I can only recommend everyone, I hope I'll stay here for a long time
I couldn't be happier with the service I received from Sean. Within maybe 10 minutes of signing up, Sean called me and went over all the information I would need to get started! I was literally on the sight trying to figure out what to do first when he called. I consider that to be amazing service from any company but have never experienced that before. KUDOS to Hotcrm and their team members. I really liked that Sean was engaging in the conversation and willing to take some extra time to share our experiences. Great job putting the customer first!!
Very easy to set up, and straight forward to make and receive calls. I like the answer machine function, and being able to call straight from my laptop.
I really happy to work with Hotcrm for my personal use, but now more happy to work with them for my business very efficient service and quick support.
I do love how I can automate so many of the manual marketing and sales tasks for myself, my team and my clients using Hotcrm. Allowing the system to handle so many repetitive and mundane tasks gives my and my client's teams more time to concentrate on sales.
The customer support provided by Hotcrm is also impressive. The team is responsive and knowledgeable, and they are always willing to help with any questions or issues that arise.
Customer Service is great responded via private chat in less than 2 minutes actually communicated with a real person and not some chat bot! woo hoo! Also the skype meeting are great and i learned alot this past week
I am pleasantly surprised by the quality of service. Everything works like clockwork. I can easily control my account, everything is transparent, there have never been any problems.
This is my personal experience with Hotcrm... Hotcrm is the best marketing software out there, period. This might seem like an exaggeration, but if you do your due diligence you will come to the conclusion that there is no software out there that provides such extensive features and the ease for the users to utilize those features in their business