• SMS
  • Marketing
  • Advertisement

SMS alpha tags

Send text messages from your company name by using an alphanumeric sender ID (alpha tag) to increase brand recognition and build trust.

Hotcrm Alpha-tag-hero-feature-image
Hotcrm Stay-consistent-icon
Stay consistent

Use a sender ID to provide a professional and established look for your business communications.

Hotcrm Consistent-sender-ID-or-branding-icon
Instant recognition

Let contacts know who an SMS is from by sending from a custom ID of up to 11 characters in length.

Hotcrm Personalised-messaging-icon
Clarify your purpose

Send SMS from different IDs to distinguish between your promotional and service-related messages.

Hotcrm Alpha-tags-phone-2
SMS Automation

How short trackable links can help your business

Alphanumeric sender IDs support one-way text messaging, so you can efficiently keep your contacts informed of updates, alerts, and promotions.

1
Grow your brand awareness

Sending messages from an alpha tag to a mobile phone is akin to placing a pamphlet in a letterbox. It gets your brand name out there, builds recognition, and makes you top of mind.

2
Send texts from your company name

Rather than have a random number appear when you send SMS messages, become familiar by showcasing your brand identity in the ‘From’ field.

3
Include opt-out links to stay compliant

Spam compliance is still possible with one-way text messaging by including a short trackable link to opt-out. Send promotional text messages or updates in a compliant way.

Get in Touch
Ways to use

Ways to use

Sending one-way messages from your business name is a perfect way to increase brand awareness, appear professional and improve communication.

Healthcare

Adding an alpha tag to 2FA text messages increases their authenticity and the customer’s sense of security.

Learn more...
Delivery status update

Keep customers in the loop by sending tracking numbers, dispatch details and expected delivery times via SMS.

Learn more...
Promotions and marketing

Boost brand awareness by promoting special offers and discounts using a recognisable sender ID.

Learn more...
One-way alerts & notifications

Encourage contacts to open an SMS sooner by showcasing who it’s from. Keep them notified when it matters most.

Learn more...
Hotcrm

Why Hotcrm

With 20 years of messaging experience, our trusted messaging experts support customers across every industry. We know the challenges your business faces and how to solve them.

Best-in-class platform

Integrated into over 85 leading software systems Easy-to-use web SMS portal No software to install Tier 1 security features

Proven and trusted expertise

22 years of industry experience Over 65,000 customers globally Experts who understand your needs 420+ million messages sent monthly

Most connected partner

Direct connections to carriers Over 85 third-party integrations On-shore delivery Access to SMS, MMS, and mobile landing pages

24/7 customer support support

24/7 Live chat and email support Free phone support 5 days until late Local onshore support Global team available 24/7

Hotcrm Web SMS
How

Get started in 4 easy steps

Set up Hotcrm ’s Chatbox to SMS in less than 10 minutes. All you need is a dedicated mobile number from Hotcrm .

1
Sign up to a messaging plan

Chatbox to SMS is included in the following bundles: Conversations, Pro, Pro Plus, and Advanced.

2
Configure your Chatbox to SMS

Log into the Hotcrm portal to tailor your Chatbox to SMS with your brand colours, and set up auto-responses.

3
Generate your code snippet

Once configured, you will be immediately provided with a code snippet to be embedded on your website.

4
Implement Chatbox to SMS on your website

Simply embed the code snippet across your website — or on specific pages — and you’re live!

The easiest way to send engaging messages to your customers

Get started now